Terms and conditions of use

Rule 1 – Application of the General Terms and Conditions of Sale

Customer agreement

The present General Terms and Conditions of Sale apply to all online sales made on Le Bazar de Divine's website, www.bazar-de-divine.com, and take precedence over all other General Terms and Conditions of Sale, with the exception of the explicit written consent of Le Bazar de Divine.

When a customer places an order, he/she fully accepts and is obliged to comply with the following provisions in their entirety.

 

Rule 2 – Orders

The offers on the website are exclusively reserved for individual customers. Due to the specificity of the commercial activity and its direct online selling, all Le Bazar de Divine offers are applicable within the limit of available stocks, with no obligation, and are only for sales in the process of being registered.

Order taking

The customer selects the products and services he/she has chosen and places his/her orders with the order form which is available on the website. Agreement with the General Terms and Conditions of Sale is formalized during this process by clicking on the "confirm order' button. The order is considered as final upon full payment. The customer is bound by the information he/she provides.

 

Rule 3 - Prices  

Prices, which are listed in Euros on the order form, are final and all taxes, including the VAT in effect at the time of the purchase, are included. Product prices include regular packaging, handling and storage costs. When Le Bazar de Divine takes care of the delivery, transportation costs are clearly indicated as additional costs, as well as the added cost that apply to special order requests.

Rule 4 – Collection, Delivery and Reception


Le Bazar de Divine does its utmost to guarantee the prompt delivery of its goods. Estimated delivery times are specified and vary according to the place of delivery requested by the customer. Late deliveries cannot be subject to payment of damages, deductions or order cancellations. In the rare event that a customer, who has duly filed a written claim concerning a late delivery, does not receive the order within one month, the sale can be cancelled by either party. To do so, a registered letter with acknowledgement of receipt must be sent.

The customer will subsequently be fully refunded, with the exception of other any other indemnity or damages, within one month.

The recipient is responsible for checking the package(s) when they are received. In the event of a problem (error, incomplete order, damage, etc.), the customer has 48 hours to express his/her reservations with the transporter. This must be done in writing and the specifics of the problem must be provided. The customer must send a copy to Le Bazar de Divine, which, in turn, will attempt to find a prompt solution.

Rule 5 – Refunds and Exchanges 

In accordance with the current law regulating online sales, the customer has 7 clear days, starting from the order delivery date, to return the product(s) to Le Bazar de Divine, for an exchange or for a refund. The customer will not be subject to any penalties and is responsible for the return shipping costs.

Items must be returned new, unused, undamaged and sent in their original packaging. The original invoice must also be included. The customer is responsible for the damage that occurs during the return process. Please consult www.bazar-de-divine.com for more details.

Rule 6 – Governing Statue- Litigation & Court of Competent Jurisdiction

The contract is subjected to French law. All claims and contract disputes will be carefully examined. In the event of litigation, a mutually acceptable solution will always be encouraged between the parties. If no amicable agreement can be reached, the Commercial Court of Dijon will be the court of competent jurisdiction.

Rule 7: IT, Files & Liberties

Keeping your credit card details safe

All of the customer's credit card details which are provided on www.bazar-de-divine.com are neither saved nor visible on the Internet. Similarly, credit card details are not saved or visible on the server of www.bazar-de-divine.com. As such, the customer is asked to provide his/her credit card details for each order.

Rule 8: Intellectual Property

Le Bazar de Divine creates and owns all or part of the website's databases and the data (including texts, images, graphic design, logos, icons, etc.) is copyright protected. All reproduction, even partial, is strictly forbidden.